Question 1

Is there a free plan or trial?

Accepted Answer

Yes. You can start with the free tier to explore the product before paying. Upgrade only when you need more usage, credits, or advanced features.

Question 2

Can I change plans later?

Accepted Answer

Yes. You can move to a higher or lower plan later. Any change will follow the billing rules shown at checkout or in your account.

Question 3

How does subscription billing work?

Accepted Answer

Subscriptions are billed upfront on the interval shown for the plan, such as monthly or yearly. Renewals continue automatically until you cancel.

Question 4

Can I cancel anytime?

Accepted Answer

Yes. You can stop auto-renewal at any time. Your current plan typically remains active until the end of the already paid billing period.

Question 5

What happens if I run out of credits or usage?

Accepted Answer

If your plan uses credits or usage limits, you can usually upgrade, renew, or purchase additional capacity depending on the pricing model available in your account.

Question 6

Do unused credits expire or roll over?

Accepted Answer

One-time credits usually remain available until they are used, while recurring subscription allowances typically reset each billing cycle unless a plan explicitly says otherwise.

Question 7

Do you offer refunds?

Accepted Answer

Refund requests are handled according to the refund policy and the payment provider's rules. If you believe a charge was incorrect, contact support with your order details.

Question 8

Will I receive an invoice or payment receipt?

Accepted Answer

Yes. After a successful payment, a receipt or invoice is typically provided by the checkout provider, and your order history should remain available in your account.

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Frequently Asked Questions

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